Return & Refund Policy
We stand by the quality of our craftsmanship and want you to be satisfied with your purchase.
1. Eligibility for Returns
- Returns are accepted within 14 days of delivery for unused items only.
- Returned items must be in original condition and packaging.
- Custom or engraved pieces cannot be returned or refunded.
2. Restocking Fee
All approved returns are subject to a 50% restocking fee, deducted from the refund amount.
Shipping charges are non-refundable, and return shipping costs are the customer’s responsibility.
3. How to Initiate a Return
Email support@diamondknuckles.com with your order number and photos of the item.
We’ll respond within 2 business days with instructions and return address.
4. Refund Timeline
Refunds are issued to the original payment method within 7–10 business days after the returned item is received and inspected.
5. Damaged or Defective Items
If your item arrives damaged, contact us within 48 hours of delivery with photos. We’ll review and provide a replacement or repair if eligible.